Position Overview

Ultimate Staffing is actively seeking an experienced Customer Service Coordinator to join their client's dynamic team in Vista, California. This role is designed for a dedicated professional who thrives in a fast-paced environment and is committed to delivering exceptional service to customers. The successful candidate will play a crucial role in ensuring customer satisfaction and supporting the operational goals of the team.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.
• Coordinate and manage customer service operations to ensure seamless and efficient service delivery.
• Maintain accurate and up-to-date customer records and documentation.
• Work collaboratively with team members to address and resolve customer issues effectively.
• Provide feedback and insights to improve customer service processes and enhance customer satisfaction.
• Ensure all interactions align with the company's standards and policies.

Requirements

• Previous experience in a customer service or coordinator role is preferred.
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Proficiency in using customer service software and Microsoft Office Suite.
• Ability to work well in a team-oriented environment.

Required Work Hours

Monday to Friday, 8:00 AM to 5:00 PM.

Pay

• Competitive pay range from $19 to $22 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.